Job Customer Support Agent Linz-Wels runtastic - Jobangebote

Berufsbezeichnung: Customer Support Agent

Arbeitsbeschreibung:
Founded in 2009, Runtastic has rapidly grown into an innovative ecosystem of apps, hardware products and online services that track and manage health as well as fitness data. We are a recognized leader in fitness app development with the vision of motivating every individual to live a more active lifestyle.

Together with our strategic partner adidas, we will take our business to the next level. In order to expand our team at our headquarters in Pasching/Linz, we are currently looking for a:

1 Customer Support Agent .

Your Challenge

As a strong part of our fun and diverse Customer Support and Community Management team, you will:

* Provide individual customer support through efficient, friendly and high-quality responses

* Help our users with their inquiries about our online and mobile services as well as our hardware products

* Communicate with our users from all over the world via email in English and German

* Evaluate customer satisfaction through direct feedback from our users

* Write and translate customer support templates for the entire team

Your Profile

* Preferably first experience in multilingual (online or mobile) customer support or customer care

* Ability to communicate clearly and professionally in English and German, both written and spoken

* Capacity to work independently as well as in a diverse team in a changing, fact-paced environment

* Talent to multitask, plan and prioritize your workload while always keeping a pleasant tone with users

* Excellent English and German skills (ideally native speaker proficiency in one or the other language)

* Very good PC skills and ideally fundamental knowledge of iOS, Android and Windows devices

OUR OFFER

Runtastic gives you the chance to actively shape our future success. We offer attractive jobs in a fun and open start-up environment with team members from every corner of the world! Our modern headquarters is located in the middle of a shopping mall with a gym that is free for Runtastics. Frequent team events help you quickly integrate into our team and get to know the most exciting spots of Austria. Thanks to our regularly offered workouts and trips, we live the active and healthy lifestyle we are promoting with our products.

Apply today!

runtastic.com/career

Runtastic GmbH

Business Center PlusCity

Pluskaufstraße 7

4061 Pasching Das Mindestentgelt für die Stelle als Customer Support Agent beträgt 1.701,00 EUR brutto pro Monat auf Basis Vollzeitbeschäftigung. Bereitschaft zur Überzahlung.

Stunden pro Woche: 38,50

Angestelltenname: runtastic

Arbeitgeber-Adresse: Pluskaufstrasse 7, 4061 Pasching

Stellenkurzbeschreibung: Techniker für Computernetzwerke und -systeme

Land: Österreich

Region: Linz-Wels

Vertragslaufzeit: Unbefristet

Vertragstyp: Vollzeit

Erforderliche Ausbildung: Berufsfachschule

Erfahrung: Gefordert

Quelle des Stellenangebots:
AMS, Öffentliche Arbeitsverwaltungen, Österreich

Fahrerlaubnis: Nein

Wie Sie sich bewerben: Bewerbung + Lebenslauf an den Arbeitgeber